Showing posts with label Bryan Hansen. Show all posts
Showing posts with label Bryan Hansen. Show all posts
[caption id="attachment_5041" align="alignright" width="260"]
An iconic image to Canadians.[/caption]
The Tim Hortons coffee-slash-doughnuts restaurant chain is a big deal in Canada. So when Bryan Hansen, a long-time customer in Calgary wrote a letter to Tim's head office complaining about all the coffee spills, and plastic cuts he'd experienced because of the "inferior design" of the lids on their take-away paper cups, a lot of Canadians felt his pain.
Titled, "Re: Your Dreadful Coffee Lids, and addressed to the "Lid Manager," or "Product Containment Engineer," or "Liquid Suppression Expert," the letter, sent to Tim Hortons' head office in Oakville, Ontario, Canada, lays out Bryan's credentials as a diehard Tims fan -- before he lays into the poorly designed lid, and all the ways it's made him suffer:
An iconic image to Canadians.[/caption]The Tim Hortons coffee-slash-doughnuts restaurant chain is a big deal in Canada. So when Bryan Hansen, a long-time customer in Calgary wrote a letter to Tim's head office complaining about all the coffee spills, and plastic cuts he'd experienced because of the "inferior design" of the lids on their take-away paper cups, a lot of Canadians felt his pain.
Titled, "Re: Your Dreadful Coffee Lids, and addressed to the "Lid Manager," or "Product Containment Engineer," or "Liquid Suppression Expert," the letter, sent to Tim Hortons' head office in Oakville, Ontario, Canada, lays out Bryan's credentials as a diehard Tims fan -- before he lays into the poorly designed lid, and all the ways it's made him suffer:
“I end up with scalding hot coffee on my face and on my shirt because your lids do not open in a consistent manner which thereby makes it impossible for one’s lips to create an adequate seal around the edge of the coffee cup,” he writes. “This results in hot leakage. Very Hot Leakage (*rights reserved for a future Adult Film title.) So there I am in pain; shaking, burnt and bleeding. It’s at this time I ask myself ”is this coffee, or is this Fight Club?”
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